1 Topic by amqa07 (edited by amqa07 2015-02-16 22:35:40)

  • From: Qatar
  • Registered: 2012-07-21
  • Posts: 28

Topic: lost membership / account

username: amer83

Hello Admin! when I login the site shows wrong password and also same for recover email address when the site name changes, please re-activate my account??? I have lost an account, what is the reason??

  • autof1
  • Administrator
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  • From: Latvia, Riga
  • Registered: 2012-05-31
  • Posts: 1,488

Re: lost membership / account

Hello!
We will see what the problem is, as soon as possible we will solve it. Just don't worry! wink

  • admin
  • Administrator
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  • Registered: 2012-05-25
  • Posts: 1,451

Re: lost membership / account

amqa07 wrote:

username: amer83

Hello Admin! when I login the site shows wrong password and also same for recover email address when the site name changes, please re-activate my account??? I have lost an account, what is the reason??

Hello,
Really sorry to hear this. Apologies for inconvenience!

Don't worry, we have not suspended your account in any way, you will get it back when we figure it out.
If you see this message:

Sorry, this email is not registered on HeedYou. Please, try another email

you are, most likely, trying to recover the password with the wrong email.
Hint: Your signup email is the same as here, on forum, but at Gmail.

Hope this helps.

  • From: Qatar
  • Registered: 2012-07-21
  • Posts: 28

Re: lost membership / account

Thanks Admin, its done now smile